The lawful bases for processing customer personal data are as follows

(i) Contractual necessity for the supply of goods and services

(ii) Consent for sharing personal data for the purposes of fulfilling the requirements of the competent persons scheme for self certification under building regulations

Data will be retained no longer than is necessary for the specified purpose or purposes

Dwc or our appointed representatives may use a customer’s personal data in the following ways:

- To provide the products, services and/or information that a customer has requested from us

- To send the customer important information

- To ask the customer’s opinion about our products and/or services to help us improve our products and services by contacting the customer to ask customer to complete customer satisfaction surveys

- To provide the customer with information about other products and services that we believe may be of interest to the customer where the customer has consented to us contacting them by their preferred method of contact for these purposes

- To collect debts owed by the customer to us

- For customer analysis, profiling and research purposes

- We may share customer’s personal data in the following ways

- With a purchaser of our busines

- Where we are required to disclose information for legal or regulatory purposes

- In connection with legal proceedings or in the course of exercising our legal rights

- The customer has rights in relation to the customers personal data held by us including

- The right to ask us not to process the customer’s personal data for marketing purposes

- The right to access the information held about the customer

- The right to complain about the manner in which we handle their data

-To exercise these rights the customer must write to Dwc trade windows at 78 Alma rd, Winton, Bournemouth bh9 1an or email with the subject “privacy”